/* NexusOps ITSM — ServiceDesk-style dark UI */
:root{
  --bg:#16181d; --bg2:#1c1f26; --panel:#20242c; --panel2:#262b34; --hover:#2b313b;
  --line:#31363f; --line2:#3a404a; --ink:#e7eaef; --muted:#8b919c; --muted2:#6b7180;
  --accent:#3b82f6; --accent2:#2563eb; --accent-soft:rgba(59,130,246,.14);
  --green:#3fb27f; --amber:#e0a13a; --red:#e05a4a; --purple:#9b8cff; --orange:#e08a3a;
  --sans:'Inter',system-ui,-apple-system,'Segoe UI',sans-serif;
}
*{box-sizing:border-box;margin:0}
body{font-family:var(--sans);background:var(--bg);color:var(--ink);font-size:13.5px;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:var(--accent);text-decoration:none;cursor:pointer}button{font-family:inherit;cursor:pointer}
.hidden{display:none!important}.mono{font-family:ui-monospace,Menlo,monospace}
.num,td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}

/* login */
.login{min-height:100vh;display:grid;grid-template-columns:1.1fr .9fr;position:relative}
.login::before{content:"";position:absolute;top:22px;left:30px;width:150px;height:30px;background:url(/hy-logo-reverse.svg) left center/contain no-repeat;z-index:20;opacity:.95}
.login .art{background:linear-gradient(155deg,#12141a,#1c2230 70%,#243043);color:#e7eaef;display:flex;flex-direction:column;justify-content:center;padding:8vh 6vw;position:relative;overflow:hidden}
.login .art::after{content:"";position:absolute;inset:0;background:radial-gradient(700px 400px at 88% 5%,rgba(59,130,246,.22),transparent 60%),radial-gradient(500px 500px at -5% 110%,rgba(155,140,255,.12),transparent 60%)}
.login .art .z{position:relative;z-index:2;max-width:520px}
.login .art .eyebrow{font-size:12px;letter-spacing:.2em;text-transform:uppercase;color:var(--accent);font-weight:600}
.login .art h1{font-size:clamp(30px,3.8vw,46px);line-height:1.08;margin-top:14px;font-weight:800}
.login .art h1 span{color:var(--accent)}
.login .art p{color:#a9b0bd;font-size:15px;margin-top:16px;max-width:440px}
.login .art .pills{display:flex;gap:8px;flex-wrap:wrap;margin-top:26px}
.login .art .pills span{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.1);padding:6px 12px;border-radius:999px;font-size:12px}
.login .form{display:flex;flex-direction:column;justify-content:center;padding:8vh clamp(28px,6vw,100px);background:var(--bg2)}
.login .form .bl{display:flex;align-items:center;gap:10px;margin-bottom:24px}
.login .form .bl .mk{width:38px;height:38px;border-radius:9px;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:18px}
.login .form .bl b{font-size:18px}.login .form .bl small{display:block;font-size:10px;letter-spacing:.15em;text-transform:uppercase;color:var(--muted)}
.login .form h2{font-size:23px;margin-bottom:4px}.login .form .sub{color:var(--muted);margin-bottom:22px}
.field{margin-bottom:14px}.field label{display:block;font-size:12px;font-weight:600;color:var(--muted);margin-bottom:6px}
.field input,.field select,.field textarea{width:100%;padding:10px 12px;border:1px solid var(--line2);border-radius:9px;font-size:14px;font-family:inherit;background:#171a20;color:var(--ink);outline:none}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.btn{background:var(--accent);color:#fff;border:0;border-radius:8px;padding:9px 16px;font-weight:600;font-size:13.5px;transition:.14s;white-space:nowrap}
.btn:hover{background:var(--accent2)}.btn:disabled{opacity:.5}
.btn.ghost{background:#2a2f38;color:var(--ink);border:1px solid var(--line2)}.btn.ghost:hover{background:#333a45}
.btn.sm{padding:6px 11px;font-size:12.5px;border-radius:7px}.btn.danger{background:#3a2422;color:var(--red);border:1px solid #5a3330}
.err{color:var(--red);font-size:12.5px;margin-top:8px;min-height:16px}
.hy-authextra{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:14px;font-size:13px}
.hy-authextra label{display:inline-flex;align-items:center;gap:7px;cursor:pointer;color:var(--muted)}

/* shell */
.shell{min-height:100vh;display:flex;flex-direction:column}
.topbar{background:#0f1115;border-bottom:1px solid var(--line);display:flex;align-items:center;height:52px;padding:0 16px;gap:6px;position:sticky;top:0;z-index:40}
.topbar .burger{background:none;border:0;color:var(--muted);font-size:20px;padding:6px 10px}
.topbar .logo{display:flex;align-items:center;gap:9px;margin-right:18px}
.topbar .logo img{height:20px}.topbar .logo b{font-size:15.5px;font-weight:700;white-space:nowrap}
.topbar nav{display:flex;gap:2px;flex:1;overflow-x:auto}
.topbar nav a{padding:0 15px;height:52px;display:flex;align-items:center;color:var(--muted);font-size:13.5px;font-weight:500;border-bottom:2px solid transparent;white-space:nowrap}
.topbar nav a:hover{color:var(--ink)}
.topbar nav a.active{color:#fff;border-bottom-color:var(--accent)}
.topbar .right{display:flex;align-items:center;gap:12px}
.topbar .bell{position:relative;color:var(--muted);cursor:pointer;font-size:17px}.topbar .bell .dot{position:absolute;top:-3px;right:-3px;background:var(--red);color:#fff;font-size:9px;font-weight:700;border-radius:99px;padding:0 4px;min-width:14px;text-align:center}
.topbar .av{width:30px;height:30px;border-radius:50%;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:12px;cursor:pointer}
.content{flex:1;padding:0}
.wrap{padding:20px 24px;max-width:1500px;margin:0 auto}

/* list toolbar */
.listhead{display:flex;align-items:center;gap:14px;padding:12px 20px;border-bottom:1px solid var(--line);background:var(--bg2)}
.listhead h1{font-size:17px;font-weight:600;display:flex;align-items:center;gap:8px}
.listhead .sp{flex:1}
.viewsel{display:flex;gap:4px}
.toolbar{display:flex;align-items:center;gap:6px;padding:9px 20px;border-bottom:1px solid var(--line);background:var(--panel);flex-wrap:wrap}
.tbtn{background:#262b34;border:1px solid var(--line2);color:var(--ink);border-radius:7px;padding:6px 12px;font-size:12.5px;font-weight:500}
.tbtn:hover{background:#2f3541}.tbtn.pri{background:var(--accent);border-color:var(--accent);color:#fff}
.tbtn:disabled{opacity:.4;cursor:default}

/* request rows */
.rlist{}
.rrow{display:grid;grid-template-columns:34px 1fr 110px 200px 130px 60px;gap:10px;padding:14px 20px;border-bottom:1px solid var(--line);align-items:start}
.rrow:hover{background:var(--bg2)}
.rrow .chk{padding-top:2px}
.rrow .subj{font-size:14px}
.rrow .subj a{color:var(--ink);font-weight:600}.rrow .subj a:hover{color:var(--accent)}
.rrow .subj .num{color:var(--amber);font-weight:600;margin-right:4px}
.rrow .meta{color:var(--muted);font-size:12px;margin-top:5px}
.rrow .meta b{color:var(--muted2);font-weight:500}
.rrow .st{font-size:13px;display:flex;align-items:center;gap:6px}
.flag{width:10px;height:10px;border-radius:2px;display:inline-block}
.flag.normal{background:var(--green)}.flag.low{background:#6b7180}.flag.high{background:var(--amber)}.flag.critical,.flag.urgent{background:var(--red)}
.tech{font-size:13px}.tech .g{color:var(--muted);font-size:12px;display:block;margin-top:3px}
.due{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted)}
.due .cal{width:34px;text-align:center;border-radius:6px;overflow:hidden;font-size:9px;line-height:1.1;border:1px solid var(--line2)}
.due .cal .m{background:#2a3a2e;color:var(--green);padding:1px;font-weight:700;text-transform:uppercase}
.due .cal.red .m{background:#3a2422;color:var(--red)}
.due .cal .d{padding:2px;font-size:13px;font-weight:700;color:var(--ink)}
.empty{padding:40px;text-align:center;color:var(--muted)}

/* ticket detail drawer (half screen) */
.tkoverlay{position:fixed;inset:0;background:rgba(0,0,0,.5);display:flex;justify-content:flex-end;z-index:200}
.tkpane{background:var(--bg);width:50vw;min-width:560px;max-width:920px;height:100%;overflow-y:auto;box-shadow:-14px 0 44px rgba(0,0,0,.5);display:flex;flex-direction:column}
@media(max-width:820px){.tkpane{width:100vw;min-width:0}}
.tkhead{padding:16px 22px;border-bottom:1px solid var(--line);position:sticky;top:0;background:var(--bg);z-index:5}
.tkhead .top{display:flex;align-items:flex-start;gap:12px}
.tkhead .ic{width:38px;height:38px;border-radius:9px;background:linear-gradient(135deg,var(--orange),#c96f28);display:flex;align-items:center;justify-content:center;font-size:19px;flex:none}
.tkhead h2{font-size:18px;font-weight:600;line-height:1.25}
.tkhead .sub{color:var(--muted);font-size:12.5px;margin-top:5px}
.tkhead .x{margin-left:auto;background:none;border:0;color:var(--muted);font-size:22px}
.tktabs{display:flex;gap:2px;padding:0 22px;border-bottom:1px solid var(--line);overflow-x:auto;background:var(--bg)}
.tktabs button{background:none;border:0;padding:11px 13px;color:var(--muted);font-size:13px;font-weight:600;border-bottom:2px solid transparent;white-space:nowrap}
.tktabs button.active{color:#fff;border-bottom-color:var(--accent)}
.tkbody{display:grid;grid-template-columns:1fr 300px;gap:0;flex:1;min-height:0}
.tkmain{padding:18px 22px;overflow-y:auto;border-right:1px solid var(--line)}
.tkprops{padding:16px 18px;overflow-y:auto;background:var(--bg2)}
.tkprops h4{font-size:14px;font-weight:600;margin-bottom:14px;display:flex;align-items:center;gap:6px}
.prow{margin-bottom:13px}
.prow label{display:block;font-size:11.5px;color:var(--muted);margin-bottom:4px}
.prow .val{font-size:13.5px;color:var(--ink)}
.prow select,.prow input{width:100%;padding:6px 9px;border:1px solid var(--line2);border-radius:7px;background:#171a20;color:var(--ink);font-size:13px;outline:none;font-family:inherit}
.prow select:focus,.prow input:focus{border-color:var(--accent)}
@media(max-width:720px){.tkbody{grid-template-columns:1fr}.tkprops{border-top:1px solid var(--line)}}
.msg{border:1px solid var(--line);border-radius:10px;padding:12px 14px;margin-bottom:12px;background:var(--panel)}
.msg .mh{display:flex;align-items:center;gap:8px;margin-bottom:7px;font-size:12.5px}
.msg .mh b{color:var(--accent)}.msg .mh .t{color:var(--muted);margin-left:auto}
.msg.note{background:#26241a;border-color:#3a3620}
.msg .body{font-size:13.5px;white-space:pre-wrap}
.replybox{border:1px solid var(--line2);border-radius:10px;padding:12px;background:var(--panel)}
.replybox textarea{width:100%;background:#171a20;border:1px solid var(--line2);color:var(--ink);border-radius:8px;padding:10px;font-family:inherit;font-size:13.5px;min-height:80px;outline:none}

/* generic cards/tables */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:13px;margin-bottom:20px}
.kpi{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:15px 17px;position:relative;overflow:hidden}
.kpi::before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--accent)}
.kpi.red::before{background:var(--red)}.kpi.amber::before{background:var(--amber)}.kpi.green::before{background:var(--green)}
.kpi .lbl{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em;font-weight:600}
.kpi .val{font-size:26px;font-weight:800;margin-top:4px}
.card{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:16px 18px;margin-bottom:16px}
.card h3{font-size:14.5px;font-weight:600;margin-bottom:12px}
.tw{overflow-x:auto;border-radius:8px}
table{width:100%;border-collapse:collapse;font-size:13px}
thead th{text-align:left;padding:9px 12px;font-size:10.5px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid var(--line2);white-space:nowrap}
tbody td{padding:10px 12px;border-bottom:1px solid var(--line)}tbody tr:hover{background:var(--bg2)}
.pill{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:999px;font-size:11.5px;font-weight:600;background:#2a2f38;color:var(--muted)}
.pill.green{background:#20342a;color:var(--green)}.pill.red{background:#33231f;color:var(--red)}.pill.amber{background:#33291a;color:var(--amber)}.pill.blue{background:#1e2b40;color:#6ea8ff}.pill.purple{background:#282440;color:var(--purple)}
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--line2);margin-bottom:16px;flex-wrap:wrap}
.tabs button{background:none;border:0;padding:9px 14px;color:var(--muted);font-weight:600;font-size:13px;border-bottom:2px solid transparent;margin-bottom:-1px}
.tabs button.active{color:var(--ink);border-bottom-color:var(--accent)}
.overlay{position:fixed;inset:0;background:rgba(0,0,0,.55);display:flex;align-items:center;justify-content:center;z-index:300}
.modal{background:var(--panel);border:1px solid var(--line2);border-radius:13px;width:min(560px,94vw);max-height:90vh;overflow-y:auto;padding:22px}
.modal.wide{width:min(760px,96vw)}
.dh{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.dh h3{font-size:17px}.x{background:none;border:0;font-size:20px;color:var(--muted)}
.form2{display:grid;grid-template-columns:repeat(12,1fr);gap:12px}.form2 .s12{grid-column:span 12}.form2 .s6{grid-column:span 6}.form2 .s4{grid-column:span 4}.form2 .s3{grid-column:span 3}.form2 .s8{grid-column:span 8}
.toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:#0f1115;border:1px solid var(--line2);color:var(--ink);padding:11px 20px;border-radius:10px;font-size:13.5px;z-index:500;box-shadow:0 12px 34px rgba(0,0,0,.4)}.toast.err{border-color:#5a3330;color:#ff9b8f}
.ai-fab{position:fixed;bottom:24px;right:24px;width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,var(--accent),var(--purple));border:0;color:#fff;font-size:24px;box-shadow:0 8px 26px rgba(59,130,246,.4);z-index:150}
.ai-panel{position:fixed;bottom:90px;right:24px;width:min(400px,92vw);height:min(560px,72vh);background:var(--panel);border:1px solid var(--line2);border-radius:16px;box-shadow:0 20px 60px rgba(0,0,0,.5);z-index:150;display:flex;flex-direction:column;overflow:hidden}
.ai-panel .ah{padding:14px 16px;border-bottom:1px solid var(--line);font-weight:600;display:flex;align-items:center;gap:8px}
.ai-panel .af{flex:1;overflow-y:auto;padding:14px 16px;display:flex;flex-direction:column;gap:10px}
.ai-msg{max-width:85%;padding:9px 12px;border-radius:12px;font-size:13px}
.ai-msg.u{align-self:flex-end;background:var(--accent);color:#fff}.ai-msg.a{align-self:flex-start;background:#262b34}
.ai-panel .ai{padding:12px;border-top:1px solid var(--line);display:flex;gap:8px}
.ai-panel .ai input{flex:1;background:#171a20;border:1px solid var(--line2);color:var(--ink);border-radius:8px;padding:9px 12px;outline:none}
.bar{height:7px;background:#2a2f38;border-radius:99px;overflow:hidden}.bar>i{display:block;height:100%;background:var(--accent)}
.tog{width:40px;height:22px;border-radius:99px;background:#3a404a;position:relative;cursor:pointer;transition:.15s;flex:none}.tog.on{background:var(--green)}.tog::after{content:"";position:absolute;top:2px;left:2px;width:18px;height:18px;border-radius:50%;background:#fff;transition:.15s}.tog.on::after{left:20px}

/* NexusOps product mark */
.mkimg{width:46px;height:46px;border-radius:12px;display:block;object-fit:contain}
.topbar .logo img{height:26px}

/* ===== NXO more menu v1 ===== */
.topbar{position:relative}
.topbar nav .morewrap{display:flex;align-items:center;position:static}
.topbar nav .morewrap>a{cursor:pointer}
.topbar nav .morewrap.open>a{color:var(--ink,#16233a)}
.topbar .moremenu{display:none;position:absolute;top:100%;right:14px;background:#fff;border:1px solid #e3e8ef;border-radius:0 0 12px 12px;box-shadow:0 16px 40px rgba(10,20,40,.16);min-width:190px;padding:6px;z-index:130}
.topbar .morewrap.open .moremenu{display:block}
.topbar .moremenu a{display:block;height:auto;padding:9px 12px;border-radius:8px;border-bottom:0;color:#16233a;font-size:13px;font-weight:500}
.topbar .moremenu a:hover{background:#f2f5f9}

/* ===== NXO burger menu v2 ===== */
#burgermenu{left:10px;right:auto;top:100%}
#burgermenu.open{display:block}
.topbar nav .morewrap{display:none}

/* ===== SDP editable panel + html body v1 ===== */
.sdpbody{font-size:13.5px;line-height:1.55;overflow-wrap:anywhere}
.sdpbody img{max-width:100%;height:auto}
.sdpbody table{max-width:100%}
.tkprops .sdpin{width:100%;padding:7px 9px;border:1px solid var(--line,#2a3b55);border-radius:8px;background:transparent;color:inherit;font:inherit;font-size:13px}
.tkprops .prow select.sdpin option{color:#16233a}

/* ===== setup rail accordion v1 ===== */
details.setup-grp summary::-webkit-details-marker{display:none}
details.setup-grp[open] .sgchev{transform:rotate(90deg)}